TERMS & CONDITIONS
1. AGREEMENT TO TERMS
1.1 Acceptance. These Terms & Conditions (these “Terms”) constitute a legally binding agreement between you (“you” or “User”) and AIrsa Leads, together with its parent, subsidiaries, affiliates, officers, directors, employees, contractors, and agents (collectively, “AIrsa,” “Company,” “we,” “us,” or “our”), governing your access to and use of the website located at [Insert Domain] and any related subdomains or successor sites (the “Site”), including any content, features, forms, chat widgets, scheduling tools, and functionality made available through the Site (collectively with the Site, the “Platform”). By accessing or using the Platform in any way — including browsing, submitting a form, requesting a demo, or otherwise interacting with it — you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
1.2 Eligibility. You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Platform on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” will refer to both you individually and that entity.
1.3 Relationship to Client Service Agreements. These Terms govern your use of the Platform only. They do not constitute, and are separate and independent from, any master services agreement, statement of work, order form, or other written contract that may exist between AIrsa and a business client for the provision of the AI-powered lead response, CRM automation, appointment booking, call intelligence, reporting, or review generation services described on the Site (collectively, the “Services”). In the event of any conflict between these Terms and a signed, separately executed services agreement with a specific Client, the terms of that signed agreement will govern the scope, delivery, pricing, and performance of the Services provided under it, and these Terms will continue to govern use of the Platform generally.
1.4 Modifications to These Terms. We reserve the right, at our sole discretion, to modify, amend, or replace these Terms at any time. If we make material changes, we will indicate the updated “Last Updated” date at the top of this page and, where appropriate, provide additional notice. Your continued access to or use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
2. DESCRIPTION OF THE PLATFORM AND SERVICES
2.1 Informational and Lead-Generation Purpose. The Platform is provided primarily to describe AIrsa’s Services, allow prospective clients to request demonstrations, and facilitate communication between prospective clients and AIrsa. Nothing on the Platform constitutes an offer to enter into a binding services agreement; any such agreement will only arise from a separately executed written contract.
2.2 No Guarantee of Availability. We do not guarantee that the Platform, or any particular feature, form, or booking tool, will be available at all times, uninterrupted, secure, or free from errors, and we reserve the right to suspend, withdraw, or restrict availability of all or part of the Platform for business or operational reasons without notice or liability.
2.3 Third-Party Integrations. The Platform may incorporate or link to third-party scheduling, CRM, communications, or payment infrastructure. AIrsa does not control and is not responsible for the performance, availability, or security of these third-party systems, except to the extent expressly agreed in a separate written contract.
3. USE OF THE PLATFORM
3.1 Permitted Use. You may use the Platform solely for lawful purposes consistent with its intended function: learning about AIrsa’s Services, requesting a demonstration, and communicating with AIrsa regarding a potential or existing business relationship.
3.2 Prohibited Conduct. You agree that you will not, and will not permit or assist any third party to:
(a) use the Platform in violation of any applicable local, state, federal, or international law or regulation;
(b) submit false, misleading, incomplete, or fraudulent information through any form, chat, or booking tool on the Platform, including impersonating another person or entity or misrepresenting your affiliation with any person or entity;
(c) attempt to gain unauthorized access to the Platform, any account, system, server, or network connected to the Platform, or any data not intended for you, including through hacking, password mining, or any other illegitimate means;
(d) probe, scan, or test the vulnerability of the Platform or any associated system or network, or breach any security or authentication measures;
(e) interfere with, disrupt, or place an unreasonable burden on the Platform or the servers or networks connected to the Platform, including through the introduction of viruses, malware, worms, or other harmful code;
(f) use any robot, spider, scraper, or other automated means to access, monitor, copy, or extract any portion of the Platform for any purpose without our express prior written consent;
(g) reproduce, duplicate, copy, sell, resell, or exploit for any commercial purpose any portion of the Platform, its content, or access to the Platform, except as expressly permitted by these Terms;
(h) use the Platform to transmit any material that is unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, invasive of another’s privacy, or otherwise objectionable; or
(i) use the contact or demo-booking forms for any purpose other than a genuine business inquiry regarding AIrsa’s Services.
3.3 Consequences of Violation. We reserve the right, at our sole discretion and without notice, to investigate any suspected violation of these Terms and to take appropriate action, including terminating or restricting your access to the Platform, removing or refusing content, and reporting conduct to law enforcement or pursuing legal remedies, where warranted.
4. DEMOS, BOOKINGS, FORMS & COMMUNICATIONS
4.1 Consent to Contact. By submitting a form, requesting a demo, calling, or texting AIrsa through the Platform, and by providing your telephone number or email address, you expressly consent to be contacted by AIrsa regarding your inquiry via phone, text/SMS, and email, including through automated or AI-assisted means, as further described in our Privacy Policy. You may withdraw this consent at any time using the mechanisms described in the Privacy Policy (including replying “STOP” to text messages), subject to any final confirmatory message.
4.2 No Obligation Created by Booking. Requesting or attending a demonstration, submitting a contact form, or otherwise communicating with AIrsa through the Platform does not create any obligation on your part to purchase Services, nor any obligation on AIrsa’s part to provide Services, absent a separately executed written services agreement.
4.3 Accuracy of Submitted Information. You are solely responsible for the accuracy and completeness of any information you submit through the Platform, including contact details used for scheduling and follow-up. AIrsa is not responsible for any missed communication, delay, or inability to reach you resulting from inaccurate or outdated information you provided.
4.4 Electronic Communications. You agree that electronic communications sent by AIrsa (including email and text messages) satisfy any legal requirement that such communication be in writing, to the fullest extent permitted by applicable law, including, where applicable, the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act).
5. INTELLECTUAL PROPERTY
5.1 Ownership. The Platform and all content therein — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, system diagrams, page layouts, visual design, and the underlying source code and software (collectively, “Content”) — are the property of AIrsa or its licensors and are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property and unfair competition laws.
5.2 Limited License. Subject to your compliance with these Terms, AIrsa grants you a limited, non-exclusive, non-transferable, revocable license to access and view the Content on the Platform solely for your personal or internal business informational purposes in connection with evaluating AIrsa’s Services. This license does not include any right to: (a) resell or make any commercial use of the Platform or its Content; (b) collect or use any product listings, descriptions, or pricing; (c) make any derivative use of the Platform or its Content; or (d) use any data mining, robots, or similar data-gathering or extraction methods.
5.3 Trademarks. “AIrsa,” “AIrsa Leads,” associated logos, and other marks displayed on the Platform are trademarks or trade dress of AIrsa (registered or unregistered) and may not be used without our prior written permission in connection with any product or service that is not AIrsa’s, in any manner likely to cause confusion, or in any manner that disparages or discredits AIrsa.
5.4 Feedback. If you provide AIrsa with any suggestions, ideas, feedback, or recommendations regarding the Platform or Services (“Feedback”), you grant AIrsa a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify, and incorporate such Feedback into the Platform or Services without any obligation to compensate or credit you.
6. THIRD-PARTY LINKS, CONTENT & SERVICES
The Platform may contain links to, or integrations with, third-party websites, applications, or services that are not owned or controlled by AIrsa (for example, scheduling, payment, or CRM infrastructure providers). AIrsa has no control over, and assumes no responsibility for, the content, privacy policies, security practices, or accuracy of information provided by any third-party websites or services. You acknowledge and agree that AIrsa is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services. Your interactions with any third party found through the Platform are solely between you and that third party.
7. NO PROFESSIONAL ADVICE; NO GUARANTEES OF RESULTS
7.1 Informational Purpose Only. The Content on the Platform, including descriptions of the Services, case examples, industry information, and blog or educational content, is provided for general informational purposes only and does not constitute business, legal, financial, marketing, or other professional advice. You should not rely on Platform Content as a substitute for consultation with appropriately qualified professionals regarding your specific circumstances.
7.2 No Guarantee of Results. AIrsa’s Services are designed to improve lead response, follow-up consistency, organization, and related operational metrics. HOWEVER, AIRSA MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE — EXPRESS OR IMPLIED — REGARDING ANY SPECIFIC BUSINESS OUTCOME, INCLUDING BUT NOT LIMITED TO LEAD VOLUME, CONVERSION RATES, REVENUE, PROFIT, CUSTOMER RETENTION, REVIEW VOLUME OR RATING, OR ANY OTHER BUSINESS OR FINANCIAL RESULT, WHETHER DESCRIBED ON THE PLATFORM, IN A DEMONSTRATION, IN MARKETING MATERIALS, OR IN ANY COMMUNICATION WITH AIRSA PERSONNEL. Any statistics, examples, or case studies referenced on the Platform are illustrative only, reflect the specific circumstances described, and are not a prediction or guarantee of results for any other business, including yours. Actual results depend on numerous factors outside AIrsa’s control, including but not limited to your market conditions, staffing, pricing, existing operations, competitive environment, and the accuracy and completeness of information you provide.
7.3 AI Limitations. The Services rely in part on artificial intelligence and automated systems, which may produce inaccurate, incomplete, delayed, or otherwise imperfect outputs, including in call transcription, summarization, routing, and automated responses. AIrsa does not warrant that AI-generated content will be accurate, complete, or error-free, and such content should not be relied upon as the sole basis for decisions in time-sensitive, safety-related, or otherwise critical matters.
8. DISCLAIMER OF WARRANTIES
8.1 “AS IS” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, ALL CONTENT, AND ANY INFORMATION, PRODUCTS, OR SERVICES DESCRIBED OR MADE AVAILABLE THROUGH THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
8.2 NO WARRANTY OF UNINTERRUPTED ACCESS. AIRSA DOES NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE; (C) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED; OR (D) THE PLATFORM OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME FULL RESPONSIBILITY AND RISK FOR YOUR USE OF THE PLATFORM.
8.3 JURISDICTIONAL LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH CASES, THE APPLICABLE WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION PERMITTED BY LAW.
9. LIMITATION OF LIABILITY
9.1 EXCLUSION OF CERTAIN DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AIRSA, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM OR ANY CONTENT THEREON, REGARDLESS OF THE LEGAL THEORY ASSERTED (WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), AND EVEN IF AIRSA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 AGGREGATE LIABILITY CAP. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AIRSA’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL AMOUNT, IF ANY, THAT YOU HAVE PAID TO AIRSA DIRECTLY FOR ACCESS TO THE PLATFORM ITSELF (EXCLUDING ANY FEES PAID UNDER A SEPARATE SIGNED SERVICES AGREEMENT, WHICH WILL BE GOVERNED BY THE LIABILITY TERMS OF THAT SEPARATE AGREEMENT) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.3 BASIS OF THE BARGAIN. YOU ACKNOWLEDGE THAT AIRSA HAS MADE THE PLATFORM AVAILABLE AND SET ITS PRICING (INCLUDING OFFERING FREE ACCESS TO INFORMATIONAL CONTENT AND DEMO BOOKING) IN RELIANCE ON THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND AIRSA. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, IN WHICH CASE LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless AIrsa and its officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your misuse of the Platform; (c) any information or content you submit through the Platform, including any inaccurate or fraudulent submissions; (d) your violation of any applicable law or the rights of any third party; or (e) any negligent or wrongful act or omission by you in connection with your use of the Platform. AIrsa reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with AIrsa’s defense of such claims.
11. FORCE MAJEURE
AIrsa will not be liable or responsible for any failure or delay in the performance of its obligations related to the Platform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disaster, pandemic, war, terrorism, riot, embargo, act of civil or military authority, fire, flood, earthquake, power outage, telecommunications or internet service failures, failures of third-party hosting or infrastructure providers, or labor disputes.
12. TERMINATION AND SUSPENSION
12.1 By AIrsa. We reserve the right, in our sole discretion and without prior notice or liability, to restrict, suspend, or terminate your access to all or part of the Platform at any time, for any reason or no reason, including if we believe you have violated these Terms.
12.2 Survival. Sections of these Terms that by their nature should survive termination — including but not limited to Sections 5 (Intellectual Property), 7 (No Professional Advice; No Guarantees of Results), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 16 (Dispute Resolution), and 17 (General Provisions) — will survive any termination or expiration of these Terms.
13. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE
If you believe that any content on the Platform infringes your copyright, please provide AIrsa’s designated agent with written notice containing: (a) a physical or electronic signature of the copyright owner or authorized representative; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to permit AIrsa to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner. Notices should be sent to the contact information in Section 18.
14. EXPORT CONTROL AND SANCTIONS COMPLIANCE
You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to U.S. government embargo or that has been designated by the U.S. government as a “terrorist supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export and re-export control laws and regulations in connection with your use of the Platform.
15. ACCESSIBILITY
AIrsa is committed to providing a Platform that is accessible to the widest possible audience. If you experience difficulty accessing any part of the Platform or require content in an alternative format, please contact us using the information in Section 18, and we will work in good faith to address accessibility concerns raised.
16. DISPUTE RESOLUTION; GOVERNING LAW
16.1 Informal Resolution First. Before initiating any formal dispute resolution process, you agree to first contact AIrsa using the information in Section 18 and attempt in good faith to resolve any dispute, claim, or controversy informally for a period of at least thirty (30) days.
16.2 Governing Law. These Terms, and any dispute arising out of or related to these Terms or the Platform, will be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict-of-laws principles, and without regard to the United Nations Convention on Contracts for the International Sale of Goods.
16.3 Venue. Subject to Section 16.4 below, any legal action or proceeding arising under these Terms not otherwise subject to arbitration will be brought exclusively in the state or federal courts located in [Insert County/State], and you hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.
16.4 Arbitration Agreement (Optional Clause — Confirm Applicability Before Publishing). [If AIrsa elects to include binding arbitration:] Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform that cannot be resolved informally will be resolved through binding arbitration administered by [Insert Arbitration Provider, e.g., the American Arbitration Association] under its applicable rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will be conducted in [Insert Location] or remotely, as permitted by the arbitration provider’s rules. THIS SECTION MAY LIMIT YOUR ABILITY TO BRING CLAIMS IN COURT OR HAVE A DISPUTE HEARD BY A JURY. Arbitration clauses have specific state-law formatting, notice, and opt-out requirements in many jurisdictions; this clause must be reviewed and finalized by qualified legal counsel before publication and should not be relied upon in its current bracketed form.
16.5 Class Action Waiver (Optional Clause — Confirm Applicability Before Publishing). [If applicable and enforceable in the relevant jurisdiction:] To the fullest extent permitted by law, you and AIrsa agree that any proceedings to resolve disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action. This waiver may not be enforceable in all jurisdictions and should be confirmed with legal counsel prior to publication.
17. GENERAL PROVISIONS
17.1 Entire Agreement. These Terms, together with the Privacy Policy and any separately executed services agreement applicable to you, constitute the entire agreement between you and AIrsa regarding your use of the Platform, and supersede any prior or contemporaneous understandings, agreements, representations, or warranties, whether written or oral, regarding such subject matter.
17.2 Severability. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable, preserving as closely as possible the parties’ original intent.
17.3 No Waiver. No failure or delay by AIrsa in exercising any right, power, or privilege under these Terms will operate as a waiver of such right, power, or privilege, nor will any single or partial exercise preclude any other or further exercise or the exercise of any other right, power, or privilege. Any waiver must be in writing and signed by an authorized representative of AIrsa to be effective.
17.4 Assignment. You may not assign or transfer these Terms, or any of your rights or obligations hereunder, without AIrsa’s prior written consent. AIrsa may freely assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.
17.5 Relationship of the Parties. Nothing in these Terms creates any partnership, joint venture, employment, franchise, or agency relationship between you and AIrsa. Neither party has the authority to bind the other or to incur any obligation on the other’s behalf.
17.6 Headings. Section headings in these Terms are for convenience only and have no legal or contractual effect.
17.7 Interpretation. The word “including” means “including without limitation.” These Terms will be interpreted in a manner that is fair to both parties and will not be construed against the drafting party solely by virtue of having drafted them.
17.8 Notices. AIrsa may provide notices to you via email, through postings on the Platform, or through other reasonable means. Notices to AIrsa should be sent to the contact information in Section 18.
17.9 Force of Electronic Agreement. Your use of the Platform, including submission of any form, constitutes your electronic signature and acceptance of these Terms to the fullest extent permitted by applicable law.